EV - Electrical vehicles

Charging points in the Faroe Islands

Public charging stations for electric vehicles are accessible in Tórshavn and on all the main islands.

See www.elbil.fo for a complete overview

Cost of charging your car

The charging prices vary according to time of day and charging speed.

ChargerkWhMinute

Period

AC charger1.95 DKK/kWh0.10 DKK/min8 am - 10 pm
AC charger1.95 DKK/kWh0.02 DKK/min10 pm - 8 am
DC charger1.95 DKK/kWh1.00 DKK/minAll hours

How to pay for charging

In order to be able to pay for charging your ev, you need to create a user account on the platform www.elbil.fo (available in English and Faroese) and transfer money into your account.

The user account on www.elbil.fo is your access to the charging station.

The platform also enables you to monitor your charging session and gives you an overview of past sessions.

Guidance to set up a user on www.elbil.fo
  • Visit elbil.fo.
  • Click ‘Language’ and choose ‘English’.
  • Click ‘Login’.

  • Choose ‘Register here’ – refer to the picture below.
  • Fill out the columns for name, e-mail etc. – Click on ‘Finish’.

 

  • Please be aware that the password should be at least 6 characters long, have at least one number, one upper case letter and one lower case letter.
  • The terms and conditions must be accepted to use the webpage. Click on the link to read the terms and conditions.
  • You will now receive and e-mail. Confirm the registration and you are ready to use elbil.fo.
  • Refer to guidance to add money on the account.
Guidance to log into elbil.fo

Elbil.fo is a website and you can access it through a browser on a phone or a computer.

  • Open a browser and find elbil.fo.
  • To change the language to English, click on ‘Language’ and choose ‘English’. Then click on ‘Close’.
  • Click on ‘Login’.

The username is the e-mail of which you have registered with at SEV and got the RFID-tag. When the user was set up, there was a temporary password sent to your e-mail. If you do not have a user previously, then it is necessary to register first. There is a guidance to the registration of a user, if one may need help.

  • Fill in the e-mail and password. If you have forgotten the password, click on ‘I have forgotten the password’, and you will be sent a new password, which you will be asked to reset. If the e-mail is unknown, it is possible to call SEV on +00298 346800 and ask for it.

You are now on the elbil.fo website. On the map you can see an overview of the charging stations that you have access to.

Guidance to add money on the account

To add money to the account it is necessary to first log into elbil.fo.

Please be aware that if you use the Safari browser, it is important to turn off the ‘Block pop-ups’ first. You can do this in ‘Settings’.

  • Click ‘Payment’.
  • Choose the amount of money that you wish to add. It is also possible to add a certain amount (at the bottom).
  • Click on ‘Add to account’.
  • Choose which kind of payment card you wish to use for the payment.
  • Please note that when completing this task, a new page for Nets must be opened. If this page does not pop up, then it is necessary to go into ‘Settings’ and turn off ‘Block pop-ups’ and then start again.
  • Fill in the columns concerning the card information and then click on ‘Validate Payment’.
  • You will now receive a safety-code by text. Fill in the code and click ‘Confirm’.
  • It is important that the correct phone number has been given in the registration.

The chosen amount has now been put on the account. If the account was in overdraft, then this will be balanced out with the current amount. To start the charging process, there must be at least 25 kr. on the account.

Guidance to get the card information on the screen
  • Choose ‘Settings’.
  • Choose ‘Safari’.
  • Allow ‘pop-ups’ by moving ‘Block pop-ups’ to white/grey.
  • Update the Safari browser or shut the browser down and start again.
Guidance to check the balance on elbil.fo
  • Log in with your username and password.
  • On the left you should choose ‘Payment’.

In the ‘Payment’ column you can see your agreement/contract, balance, the last payed charging and the last refill on the account. Please refer to the picture.

Guidance to public AC-charging stations
  • The car must be turned off while it is charging.
  • Place the RFID-tag against the ‘log-in’ placement at the station. Or you can use a phone and choose the current charging station on the overview on elbil.fo.
  • Choose the correct plug that fits your car.
  • Place the cable into the car and into the charging station, and then start the charging process.
  • When you wish to end the charging process, place the tag against the station, or click ‘Stop charging’ on the phone.
  • Remove the cable.

You are now charged and ready to leave the charging station.

Guidance to public DC-quick charging stations
  • The car must be turned off while it is charging.
  • Use the RFID-tag to identify the user or choose the charging station on the phone on elbil.fo
  • Choose the correct plug that fits your car.
  • Click ‘Start’ on the station and start the charging.
  • End the charging process by clicking ‘Stop’ or repeat the tag-identification, or by clicking ‘Stop charging’ on the phone.
  • Remove the cable.

You are now charged and ready to leave the charging station.

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