SEV Service Desk

SEV is owned by the people

The power company SEV is an inter-municipal community, which is owned by all the municipalities in the Faroe Islands, and therefore by all the Faroese people.
SEV is based on joint and several liability, a democratic organisation. Most of the profit, from sales of electricity, is spent on future developments of supply productions and the power supply system. In this way everybody enjoys the profit, and developments can be carried out parallel to progress in society, which requires more demand for electricity.
SEV is obliged to supply to all citizens, companies, and organisations with power supply 24-hours a day. SEV has sole responsibility for power quality and the power supply system in the Faroe Islands.
The Faroe Islands are an isolated island society. The option of buying electricity from neighbouring countries does not exist. The obligation to supply power as well as run the power supply system results in a 24-hour obligation. It is SEV's responsibility to have enough capacity to keep the system running at full blast, to fix technical problems and problems with production units, which for whatever reason break down.
SEV is organised with a Board of Directors and a management for the everyday running of the company.
On a general meeting every fourth year the municipalities elect seven members for the Board of Directors, which governs the company. The General Manager heads the daily management in cooperation with two Directors.



Power Hub a Success

The Power Hub system, in its first year of operation, has proven a success in preventing power cuts. How many blackouts have been avoided is difficult to say, as the system begins to work before a possible blackout may occur.


The Power Hub system has kicked into operation 16 times during this first year of operation. However, this does not mean that 16 power cuts have been averted. Even if the system were absent, the instability in the grid would not necessarily have resulted in a power cut. Yet, Power Hub has probably prevented 2 to 3 power cuts over the past year.


Since November 2012, two blackouts have occurred in the central grid; however, these were due to production faults that Power Hub could have prevented. Two power cuts were in Suðuroy for the same reason. The users in Suðuroy are not serviced by the Power Hub system. Overall, Power Hub has made the electricity grid more stable because without it more power cuts were likely to occur.


The Faroe Islands are the first country in the world that has tested this new IT system for electricity grids, which DongEnergy has developed with grants from the EU.


The system prevents power cuts by blocking selected user units at large-scale power users before a blackout is likely to occur. The large-scale users, however, do not notice they have been disconnected from the grid momentarily while SEV puts more production units into operation. The blocked units can sustain power cuts for a short period, ranging from a few seconds to a few minutes.


Over the past year, Kollafjørð Pelagic, the salmon farm Fútaklettur and Bergfrost in Fuglafjørður have been linked to Power Hub. When Power Hub goes into operation, power pump systems, compressor and freezer equipment at these plants are temporarily disconnected from the grid until SEV has managed to increase production.


The system detects reduction in power production and blocks selected user units before production is superseded by momentary energy demand. This stabilises the grids and therefore enables it to receive energy from more fluctuating sources as wind energy. These modes of production are no longer as destabilising for the grid, because of the way Power Hub prevents power cuts.